Call Billing Software For Cisco Call Manager Cdr
CDR Analysis and Reporting Overview Cisco Unified Serviceability supports CDR Analysis and Reporting (CAR) under the Tools menu. CAR generates reports for Quality of Service (QoS), traffic, and billing information. CAR is not intended to replace call accounting and billing solutions that third-party companies provide. You can find the companies that provide these solutions and that are members of the Cisco Technology Developer Program by searching the home page of the Cisco Developer Community at this URL:. Note CAR does not handle iDivert calls (feature that diverts calls to a voice-messaging system) and treats them as normal calls. The part of the call after the iDivert feature gets activated may not get charged to the correct party. This chapter contains the following topics: • • • • • • • • • • • • Understanding CDR Analysis and Reporting As its primary function, CAR generates reports about the users of Cisco Unified Communications Manager and generates reports on the system status with respect to call processing.
CDR Call Reporting for Cisco is now easier than ever with Variphy. Report on all inbound / outbound CDR calls by end users, department, hunt group, and DN. Quickly find out who dialed 911, how many calls went into help desk, or calculate cost for international calls. Call Accounting for Cisco CommView Plus and CommView Cloud. A midsize company wanting the simplicity of a Business Edition 6000 or an enterprise deployment utilizing Cisco Unified Communications Manager (CallManager). The most common method of integration with CUCM is based on access to the CDR files that Cisco makes available by sFTP.
CAR also performs CAR database management activities. You can perform these tasks in one of the following ways: • Automatically configure the required tasks to take place. • Manually perform the tasks by using the web interface. You access CAR from the Tools menu of Cisco Unified Serviceability after you activate the appropriate services as described in the. All CAR reports use CDR data. CAR processes the CDRs from flat files that the CDR Repository service places in the CDR repository folder structure. CAR processes CDRs at a scheduled time and frequency.
By default, CDR data loads continuously 24 hours per day and seven days per week; however, you can set the loading time, interval, and duration as needed. In addition, the default setting loads only CDR records.
Call Billing Software For Cisco Call Manager Cdr Download
CMR records do not get loaded by default. Note An option allows you to uncheck the 'Load CDR Only' check box in the CAR System Scheduler window to allow CMR records to load. See for additional information. CAR retrieves information that is required for various reports from CDRs, CMRs, and the Cisco Unified Communications Manager database. Scheduling Reports After CAR is activated on your system, you can schedule CAR reports to generate automatically at a regular time. Each report that can be scheduled has its own report generation interval. You can make the report generation interval be daily, weekly, or monthly.
Scheduling Daily reports schedules all the reports that have report generation intervals of daily. Similarly, scheduling Weekly or Monthly reports would schedule the reports that have report generation intervals of weekly or monthly. You can also specify the time to keep a report before it gets automatically deleted. By default, CAR uses the following report generation and deletion schedule: • Daily reports run at 1 a.m. Guitar lessons dvd free download.
These reports get purged after two days. • Weekly reports run at 4 a.m. Every Sunday. These reports get purged after four weeks.
• Monthly bill reports run at 3 a.m. On the first day of every month. These reports get purged after two months. • Other monthly reports run at 2 a.m. On the first day of every month. These reports get purged after two months. Note If you upgrade your system to a new version of Cisco Unified Communications Manager, you must disable the CAR reports that generate automatically, so you conserve system resources during the upgrade process.